Privacy Policy

Last Updated: March 2021

This privacy policy applies between you, the user of this website and Rebecca Wilson Business Adviser Ltd, the owner and provider of this website. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website.

This privacy policy provides you with details of how we collect and process your personal data through your use of our site wilsonba.co.uk, including any information you may provide through our site when you purchase a product or service, sign up to our newsletter, download content or take part in a prize draw or competition.

By providing us with your data, you warrant to us that you are over 13 years of age.

Contact details

Our full details are:

Rebecca Wilson Business Adviser Ltd

Registered Number: SC665692

Email address: rebecca@wilsonba.co.uk

Postal Address: Westfield, 2 The Hill, Thornhill, Stirlingshire, FK8 3PT

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

If you have a complaint, we would be grateful if you would contact us first, so that we can try to resolve it for you.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at rebecca@wilsonba.co.uk.

Definitions and interpretations

In this privacy policy the following definitions are used:

Data	Collectively all information that you submit to or is collected by Rebecca Wilson Business Adviser Ltd via the website. This definition incorporates, where applicable the definitions provided by Data Protection Laws
Data Protection Laws	Any applicable law relating to the processing of personal data, including by not limited to Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary regulation, for as long as the GDPR is effective in the UK
GDPR	The General Data Protection Regulation (EU) 2016/679
“We”, “Us” or “Our”	Rebecca Wilson Business Adviser Ltd
“User” or “You”	Any third party that accesses the website and is not either employed by Rebecca Wilson Business Adviser Ltd and acting in the course of their employment or engaged as a consultant or otherwise providing services to Rebecca Wilson Business Adviser Ltd and accessing the website in connection with the provision of such services
Website	The website you are currently using; www.wilsonba.co.uk and any subdomains of this site unless expressly excluded by their own terms and conditions

In this privacy policy, unless the context requires a different interpretation:

The singular includes the plural and vice versa
References to sub-clauses, clause, schedules, or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy
A reference to a person includes firms, companies, government entities, trusts and partnerships
“including” is understood to mean “including without limitation”
Reference to any statutory provision includes any modification or amendment of it

Scope of this privacy policy

This privacy policy applies only to the actions of Rebecca Wilson Business Adviser Ltd and users with respect to this website. It does not extend to any websites that can be accessed for this website including, but not limited to, any links we may provide to social media websites.

For the purpose of applicable Data Protection Laws, Rebecca Wilson Business Adviser Ltd is the data controller. We are responsible for your personal data and determine the purposes for which, and manner in which, your data is processed.

What data we collect about you

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may process certain types of personal data about you as follows:

Identity Data may include your first name, maiden name, last name, username, marital status, title, date of birth, gender, job title, profession

Contact Data may include your billing address, delivery address, email address and telephone numbers.

Demographic Data may include postcode, preferences and interests

Financial Data may include your bank account and payment card details

Transaction Data may include details about payments between us and other details of purchases made by you

Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site

Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses

Usage Data may include information about how you use our website, products and services, a list of URLs starting with a referring site and the site you exit to

Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences

Aggregated Data We may also process aggregated data from your personal data but this data does not reveal your identity and as such in itself is not personal data. An example of this is where we review your usage data to work out the percentage of website users using a specific feature of our site. If we link the aggregated data with your personal data so that you can be identified from it, then it is treated as personal data.

Sensitive data

We do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

How we collect data

We collect data in the following ways:

Data is given to us by you
Data is received from other sources
Data is collected automatically

Data that is given to us by you

You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you:

order our products or services
create an account on our site
subscribe to our service or publications
request resources or marketing be sent to you
enter a competition, prize draw, promotion or survey
give us feedback

Data that is collected automatically

To the extent that you access the website, we will collect your data automatically. As you use our site, we may automatically collect technical data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies. This information helps us make improvements to our website content and navigation, and includes your IP address, the date, times and frequency with which you access the website and they way you use and interact with its content. We may also receive technical data about you if you visit other websites that use our cookies. Please see our cookie policy at for further details.

Third parties or publicly available sources

We may receive personal data about you from various third parties and public sources as set out below:

Analytics providers such as Google based outside the EU
Advertising networks such as Google, Facebook and LinkedIn based inside or outside the EU
Search information providers Google based inside or outside the EU
Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Xero, PayPal, Stripe or GoCardless based inside or outside the EU
Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU

How we use your personal data

We will only use your personal data when legally permitted.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

Your consent. You are able to remove your consent at any time. You can do this by contacting rebecca@wilsonba.co.uk
We have a contractual obligation
We have a legal obligation
We have a vital interest
We need it to perform a public task
We have a legitimate interest

The most common uses of your personal data are:

There we need to perform the contract between us
There it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
Where we need to comply with a legal or regulatory obligation

Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing us.

Purposes for processing your personal data

Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant.

We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please email us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity	Type of data	Lawful basis for processing
To register you as a new customer	(a) Identity (b) Contact	Performance of a contract with you
To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us	(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications	(a) Performance of a contract with you (b) Necessary for our legitimate interests to recover debts owed to us
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey	(a) Identity (b) Contact (c) Profile (d) Marketing and Communications	(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests to keep our records updated and to study how customers use our products/services
To enable you to partake in a prize draw, competition or complete a survey	(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications	(a) Performance of a contract with you (b) Necessary for our legitimate interests to study how customers use our products/services, to develop them and grow our business
To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)	(a) Identity (b) Contact (c) Technical	(a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise (b) Necessary to comply with a legal obligation
To deliver relevant content and advertisements to you and measure and understand the effectiveness of our advertising	(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical	Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences	(a) Technical (b) Usage	Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy
To make suggestions and recommendations to you about goods or services that may be of interest to you	(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile	Necessary for our legitimate interests to develop our products/services and grow our business

Marketing communications

You will receive marketing communications from us if you have:

requested information from us or purchased goods or services from us; or
if you provided us with your details when you entered a competition or registered for a promotion or free resources; and
in each case, you have not opted out of receiving that marketing.

We will not share your personal data with any third party for marketing purposes.

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at at any time.

Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to find out more about how the processing for the new purpose is compatible with the original purpose, please email us.

If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

Disclosures of your personal data

We may have to share your personal data with the parties set out below for the purposes set out in the table above:

Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

International transfers

Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.

Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or
Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

Please email us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

Data security

We have put in place technical and organisational measures to safeguard your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via this email address rebecca@wilsonba.co.uk.

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your data on our system for the period necessary to fulfil the purposes outlined in this privacy policy or until you request the data to be deleted.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes. In some circumstances you can ask us to delete your data: see below for further information. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Even if we delete your data it may persist on backup or archival media for legal, tax or regulatory purposes.

Your legal rights

You have the following rights in relation to your data:

Right to access – the right to request copies of information we hold about you at any time or that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request we will tell you the reasons why. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Right to correct – the right to have your data rectified if it is inaccurate or incomplete
Right to erase – the right to request that we delete or remove your data from our systems
Right to restrict our use of your data – the right to “block” us from using your Data or limit the way in which we can use it
Right to data portability – the right to request that we move, copy or transfer your data
Right to object – the right to object to our use of your data including where we use it for our legitimate interests.
Right to withdraw consent

To make enquiries, exercise any of the rights set out above please email us via rebecca@wilsonba.co.uk

If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may refer your complaint to the relevant data protection authority. For the UK the is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website https://ico.org.uk

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We have no control over such websites and are not responsible for content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy of other websites prior to using them.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

Changes to this policy

We reserve the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy